Privacy Policy

1. Definitions

The following terms carry the meanings set out below throughout this Privacy Policy:

• "napi4d," "we," "us," "our" — the napi4d betting platform operating at napi4d.cam and all related services.
• "Player," "you," "your" — any individual who visits, registers on, or uses napi4d services.
• "Personal Data" — any information that identifies or can reasonably be used to identify a natural person, including name, email address, phone number, national identification number, payment details, and device identifiers.
• "Processing" — any operation performed on Personal Data, whether automated or not, including collection, storage, use, disclosure, and deletion.
• "KYC" — Know Your Customer procedures requiring identity verification in line with international anti-money-laundering (AML) standards.
• "Cookies" — small text files stored by your browser that allow napi4d to recognize your device across sessions.

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2. Information We Collect

napi4d collects Personal Data through multiple interactions you have with our platform. The categories we collect are:

2.1 Registration and Identity Data

When you create an account, we collect:

• Full legal name
• Date of birth (to verify you are at least 21 years of age)
• Email address and mobile phone number
• Username and encrypted password
• Residential address (city, province, postal code, Indonesia)
• National ID number (KTP) or passport number where required for KYC

2.2 Financial and Transaction Data

To process deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or cryptocurrency, we collect:

• Bank account number and account holder name
• E-wallet account identifiers
• Cryptocurrency wallet addresses
• Transaction history (amounts, dates, payment methods, status)

2.3 KYC Verification Data

As required by international AML/KYC obligations, we may collect scanned copies or photographs of:

• Government-issued photo identification (KTP, SIM, or passport)
• Proof-of-address documents (utility bill, bank statement)
• Selfie photograph held alongside identification

2.4 Technical and Device Data

When you access napi4d, our servers automatically record:

• IP address and approximate geolocation
• Browser type and version
• Operating system and device type
• Pages visited, time spent, referral URL
• Session identifiers and cookie values

2.5 Communications Data

Records of your interactions with our support team (live chat transcripts, email correspondence, and support ticket history) are retained for service quality, compliance, and dispute resolution purposes.

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3. How We Use Your Information

napi4d processes your Personal Data only for legitimate, specified purposes:

• Account management — creating, maintaining, and securing your player account
• Identity verification — performing KYC checks to comply with AML regulations and to confirm you meet the minimum age requirement of 21 years
• Payment processing — facilitating deposits and withdrawals through your chosen method
• Fraud prevention and security — detecting, investigating, and preventing fraudulent or unauthorized activity
• Customer support — responding to your inquiries, resolving disputes, and improving service quality
• Platform improvement — analyzing usage patterns to enhance features, fix bugs, and optimize performance
• Legal compliance — meeting obligations under applicable laws, regulations, and licensing requirements
• Responsible gaming — monitoring account activity to identify potential problem-gambling behavior and offering appropriate tools
• Marketing communications — sending promotional offers and platform updates, where you have consented or where we have a legitimate interest, with an easy opt-out available at any time

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4. Legal Basis for Processing

napi4d relies on the following legal bases to process your Personal Data:

• Performance of a contract — processing necessary to provide the services you have signed up for, including account registration, betting, and payment processing
• Legal obligation — processing required to comply with AML laws, KYC regulations, tax reporting obligations, and applicable gaming regulations
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights
• Consent — where you have given explicit consent, for example to receive marketing communications; you may withdraw consent at any time

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5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

• Strictly necessary cookies — essential for the platform to function, such as session management and security tokens. These cannot be disabled.
• Performance cookies — anonymous analytics data that helps us understand how players navigate the platform so we can improve it.
• Functional cookies — remember your preferences (language, currency display, game lobby filters) to personalize your experience.

5.2 Managing Cookies

You can configure your browser to block or delete cookies. However, disabling certain cookies may limit your ability to use parts of the napi4d platform, such as maintaining a persistent login session.

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6. Sharing of Personal Data

napi4d does not sell, rent, or trade your Personal Data. We share data only in the following limited circumstances:

• Payment service providers — banks (BCA, BRI, BNI, Mandiri), e-wallet operators (OVO, DANA, GoPay, ShopeePay), and cryptocurrency processors receive the minimum data necessary to complete your transactions.
• Identity verification services — third-party KYC providers receive identity documents strictly for verification; they are bound by confidentiality agreements.
• Technology and infrastructure providers — hosting, cloud storage, and security vendors who process data on our behalf under data-processing agreements.
• Regulatory and law enforcement authorities — where we are legally compelled to disclose information (e.g., court orders, government investigations), we comply while notifying you where permitted.
• Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity, with advance notice provided.

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7. Data Retention

napi4d retains Personal Data only for as long as necessary to fulfil the purposes described in this policy or as required by law:

• Active account data — retained for the duration of your account relationship with napi4d.
• KYC documentation — retained for a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction records — retained for a minimum of five (5) years for financial compliance and auditing purposes.
• Support communications — retained for two (2) years after resolution of the relevant inquiry.
• Technical/log data — retained for twelve (12) months in aggregated form for security monitoring.

Upon expiration of the applicable retention period, data is securely deleted or anonymized so it can no longer be associated with you.

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8. Security Measures

napi4d employs a layered security approach to protect your Personal Data:

• Transport Layer Security (TLS 1.2+) for all data in transit
• AES-256 encryption for sensitive data at rest
• Two-factor authentication (2FA) available for all player accounts
• Regular third-party security audits and penetration testing
• Role-based access controls limiting staff access to Personal Data on a need-to-know basis
• 24/7 security monitoring and intrusion-detection systems

In the event of a data breach that is likely to result in risk to your rights and freedoms, napi4d will notify affected players and relevant authorities without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

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9. Your Rights

Depending on your location, you may hold some or all of the following rights regarding your Personal Data:

• Right of access — request a copy of the Personal Data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your data where it is no longer necessary, subject to overriding legal obligations.
• Right to restriction — request that we limit processing of your data in certain circumstances.
• Ri ght to data portability — receive your data in a structured, machine-readable format and transmit it to another controller.
• Right to object — object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our Data Protection team at [email protected] with the subject line "Data Rights Request." We will respond within 30 days. We may ask you to verify your identity before fulfilling your request.

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10. Children and Minors

napi4d's services are strictly intended for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that a minor has registered an account or submitted Personal Data, we will immediately close the account, void any transactions, and delete all associated data. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

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11. Third-Party Links

The napi4d platform may contain references to third-party services such as payment processors or game studios. These third parties operate under their own privacy policies, and napi4d is not responsible for their data-handling practices. We encourage you to review the privacy policy of any third-party service before providing them with your Personal Data.

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12. Cross-Border Data Transfers

napi4d is operated internationally, and your Personal Data may be transferred to and processed in countries outside Indonesia. Where such transfers occur, we take steps to ensure your data receives an adequate level of protection, including:

• Entering into data-processing agreements with recipients that include standard contractual clauses or equivalent safeguards
• Transferring only to jurisdictions recognized as providing adequate data protection
• Applying encryption and access controls to data in transit and at rest, regardless of geography

By using napi4d services, you acknowledge that your data may be transferred across borders as described in this section.

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13. Changes to This Policy

napi4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the bottom of this page
• Display a prominent notice on the napi4d platform for at least 14 days following the change
• Send an email notification to your registered address if the changes materially affect your rights

Continued use of napi4d services after a policy update constitutes acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and contact us to close your account.

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14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way napi4d handles your Personal Data, please reach out to our dedicated Data Protection team:

• Email: [email protected]
• Response time: Within 2 business days for general inquiries; within 30 days for formal data rights requests
• Support hours: 24/7 live chat; email responses during 08:00–22:00 WIB

For complaints that remain unresolved after contacting us, you may escalate to the relevant data protection authority in your jurisdiction.